Spare Parts Technician

We are a growing company in oilseed processing technology. We design, manufacture and sell our authentic spares to edible oil mill manufacturers and refinery plants. Increasing demand for plant proteins and lipids our products are serving screw press equipment efficiently. We make quality, and while we place a high value on innovation to ensure that we can provide process equipment in a rapidly developing world, we also place a high value on the ability to provide spare parts for process machinery. As part of this job profile you are required to perform the following duties:

• Planning and execution of orders and spare parts enquiries - primarily by email
• Advise customers with our products and troubleshoot the problems faced in screw press
• Must be able to read drawings of parts and take measurements at the site
• Responsible to deal with customers for machinery routine service or breakdown service
• Responsible for service report of each customer visit
• Attentive to customer service requests or service support when requested

At Vishwa, we believe training and experience come with time. Whether you are technically or commercially is less important as long as you are attentive to details. Training is provided every month to provide support and knowledge for your position.

Requirements

• 2 years of experience is preferred in a comparable capacity in the rendering or processing business, as well as expertise in servicing, maintenance, and installation projects
• You have excellent communication skills and the ability to create connections both inside and outside with customers and external contractors
• Your problem-solving style is analytical, and you can make autonomous judgments when on-site visits
• Command In English language is must.

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shivam.arora492@gmail.com